Welcome to NMAAM! We’re excited to be your host as you embark upon this journey to discover the story never before told about the history of African American music. Below is a list of FAQs that will help you get the most out of your visit. For general information regarding visiting the museum such as operating hours and pricing, click here

How long does it take to go through the exhibits?

It takes approximately 90 minutes to tour the museum. We encourage you to stay as long as you like.

How often are the tours?

Tours begin every 30 minutes

Can I modify my ticket reservation?

Tickets are non-refundable. To request changes to your reservation, please contact the museum directly  at tickets@nmaam.org.

Can I bring food and drink into the museum?

Food and non-alcoholic drinks can be brought into the museum, but no food or drink is permitted in the galleries.

Are strollers allowed in the gallery?

Strollers are allowed in the galleries but cannot be left unattended.

Where should I park?

Hourly parking is available near the Museum in Downtown Nashville.

Patrons that park in 5th and Broadway can receive free complimentary parking  pass for up to 2 hours when visiting the Museum. Your ticket is validated up to two hours from entrance time in garage.  I.E. if your parking entrance time is 10:12 am the validation will be valid until 12:12pm. If you are past two hours in the garage you will be charged for the full price and validation will become invalid.

Don’t forget to bring your ticket to the Museum for validation.

Additional parking options are available on this link: https://www.parkitdowntown.com/maps/interactive-map

May I take pictures in the museum?

We encourage you to take pictures and share your museum experience on social media, please tag us @thenmaam on all platforms. 

Can I store my luggage while I tour the museum?

Yes. We can store your luggage while you enjoy the museum.